It is possible easily to express essence of book is a slender theory and rep practice. Yes, a book, literally, is filled with concrete examples. Can you name 35 personal necessities of client, 18 necessities of business, 33 methods of having influence, 16 types of the use of figures of speech? After reading you will be not only their gentlefolks and to apply in-process, but yet and to put new aims in the life.Nikolay Рысев, known business-trainer, author of ten books on to the sales and management, conducted a 1000 corporate training, both for large world and Russian companies and for the companies of midsize and small business. An author systematized material in a new book on a clear plan: aim, necessity of manipulator, starting mechanism, targets of manipulator (necessities, options, self-appraisal), technology of manipulation, tactical methods and, finally, counteraction of manipulation.Book simply obligatory to reading those, who is interested in the various methods of influence and counteraction the name of For salespeople, managers on sales, leaders of departments of sales, top-managers and, in general, for those, who practical psychology not not without interest in operations! Manipulations and counteractions - really does not it touch us with you?