Do you want to help people, but you can't do anything? Helping is a good thing. If you are a leader, manager, doctor, teacher or coach, then this is your main job. But even the best of intentions fall short for one simple reason: we usually strive to “fix” people, solve their problems and make them the way we think they should be. Unfortunately, this in no way stimulates growth, development and positive changes.There is another way. Emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Osten offer an accessible and effective method. They believe that for the development and long-term changes in the life of an individual, it is not enough to solve his problems, you need to understand his personal vision, aspirations, and an old dream. This is what effective coaches do| they know that people draw strength from their vision and aspirations and that these forces help them change even in difficult times. And focusing on solving specific problems activates a physiological response that makes a person defensive and interferes with the perception of new ideas.The authors provide interesting real-life examples, as well as the results of many years of research, to show how a new positive method of coaching - empathy coaching – stimulates creative thinking and helps people grow and develop over a long period.The book also includes self-reflection questions and practical exercises.Your idea of how to help people will change forever.