Success of decision of professional tasks very often depends on the qualitatively conducted negotiations. To grasp this art, the special preparation is required even in standard cases. In a stress situation, when a partner does not want to go to meet, mastery of переговорщика passes the great number of tests.This book will teach to the rules of behavior and technology of commonunication in the conditions of hard negotiations, will acquaint with psychological by the receptions of their successful realization.Plenty of the practical exercises based on the real Russian practice will allow to use a book as an original individual training at counteraction: to aggression, psychological pressing, categorical positions and other forms of non-constructive conduct of negotiations.The unique authorial manner of serve of information in a book does a mastering process material easy, rapid and unboring.A book is intended to all, who on the sort of professional activity runs into the necessity of literate management difficult business communications.